White Glove IT
IT that stays quiet — and ready.
High-touch support for Canadian teams who want careful delivery, not a ticket black hole.
The promise
White-glove care, without the theatre.
We mind Microsoft 365, endpoints, and day-to-day friction so your people stay in flow — with a named contact who knows your firm.
- Steady
Named contacts, clear response windows, and no ticket roulette across anonymous queues.
- Quiet
Proactive hygiene on mail, devices, and access — issues caught before they interrupt the day.
- Human
Plain language, bilingual courtesy, and decisions explained before they land in your tenant.
How care works
A calm rhythm, not a help-desk scramble.
Premium IT support means you always know who is watching — and what happens next.
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Listen first
A short intro covers your stack, who gets interrupted most, and where friction already lives.
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Steady the floor
Mail, devices, and access get a quiet baseline — then a named contact owns the day-to-day.
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Stay ahead
Light cadence reviews catch drift early. You hear from us before small issues become loud ones.
Who it’s for
Firms that pay for attention, not the cheapest desk.
Built for professional practices and growing SMBs that want IT to feel considered — personal, bilingual when needed, and never theatrical.
- Law, accounting, design, and advisory teams who cannot afford noisy downtime
- Offices that live in Microsoft 365 and want careful hands on the tenant
- Leaders who prefer one calm relationship over a rotating ticket queue
Simple pricing
Clear tiers. CAD per user.
Monthly care priced for small and mid-size teams — no maze of SKUs.
Essential
Core IT help plus Microsoft 365 care for focused teams who want a steady floor.
$39 CAD / user / month
Plus
Fuller care: security baselines, review cadence, and priority response when it matters.
$49 CAD / user / month