Everyday support
Help with common user, access, device, mail, and collaboration issues.
Plans
Two clear starting points for attentive IT care.
Simple per-user pricing makes the first comparison easier. The right fit still depends on your people, environment, and the work you expect support to cover.
$39 CAD / user / month
Essential
A steady support floor for smaller teams that need core IT help and Microsoft 365 care.
Tenant attention
Practical administrative care around the Microsoft 365 environment.
Shared context
A clearer working picture than starting over with every request.
$49 CAD / user / month
Plus
A fuller care rhythm for teams that want baseline security attention, review cadence, and priority handling.
Everything in Essential
The same day-to-day foundation and Microsoft 365 care.
Baseline reviews
Recurring attention to configuration and access hygiene, within agreed scope.
Priority handling
A clearer priority lane for higher-impact requests; exact service expectations are agreed before engagement.
Before you choose
Fit and scope come before a plan name.
User count, environment condition, project work, licensing, third-party systems, and after-hours needs can affect fit. An introduction is used to confirm scope rather than imply every situation is included.
Bring us your environment, team size, and priorities.
Book a white-glove introPrepare a useful introduction
Describe the interruption, the change ahead, and how your team prefers to be kept informed. A short note is enough to begin a service-fit conversation.